Privacy Policy
Last updated: 20th May 2025
This Privacy Policy explains how Renovations Expert Malaysia Sdn. Bhd. (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and Google’s advertising policies.
By visiting our website, submitting a form, or contacting us, you consent to the collection and use of information in accordance with this policy.
1. Personal Data We Collect
We may collect the following types of personal data:
- Name
- Phone number
- Email address
- Address/location
- Type of renovation inquiry or project
- Any message or attachment you voluntarily provide
2. How We Use Your Data
We use your data for purposes such as:
- Contacting you to respond to your inquiry
- Preparing renovation proposals or quotations
- Scheduling consultations or site visits
- Internal record keeping and service improvement
- Google Ads lead tracking and remarketing (if applicable)
3. Disclosure of Your Information
We do not sell or rent your data. We may share it:
- With our internal team or subcontractors to follow up on your inquiry
- If required by law or court order
- With third-party tools (e.g., Google Ads or WhatsApp) for marketing or communication
4. Data Security
We use industry-standard safeguards to keep your data safe and protected from unauthorized access or disclosure.
5. Your Rights
Under PDPA, you may:
- Request access to your personal data
- Request correction or deletion
Withdraw consent at any time by contacting us
6. Cookies & Tracking Technologies
Our website may use cookies or other technologies to improve performance or for analytics. You can manage cookie preferences in your browser settings.
7. Links to External Websites
Our site may include links to WhatsApp, Google, or social media platforms. We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions regarding this policy or your data, please contact us:
